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       PRODUCT SUPPORT
       ------------------------------------------------------------

       You    can  always  get  the  latest  shareware  version  of
       RemoteAccess  and  technical   support  from  the  following
       systems:


       Australia:

            Terry Harvey
            The Eagles
            Sydney NSW
            (02) 745 3190 V32 V42 PEP
            FidoNet@3:712/704
                    3:712/707


       USA and Canada: (North American RemoteAccess Support group)

            Bruce Bodger                       Fred Horner
            The TruckStop BBS                  The Private EaR
            Tulsa OK                           Waco TX
            918 254 6618 HST                   817 776 9877 HST
            FidoNet@1:170/400                  FidoNet@1:388/10

            Mike Janke                         Ed Meloan
            Kendall BBS                        Augusta Forum
            Miami FL                           N. Augusta SC
            305 271 2146 HST                   803 279 4124 HST
            FidoNet@1:134/4                    FidoNet@1:360/1

            Al Bruner                          Royce Jones
            The SW/SE Connection               DAKIN BBS
            San Diego CA                       Cambridge Ontario
            619 467 0335 HST                   519 653 7677 HST
            FidoNet@1:202/707                  FidoNet@1:221/204

            Mark Howard                        Geoffrey Booher
            Rivendell                          The Gateway Net BBS
            Buffalo NY                         Freeport IL
            716 646 0227 HST                   815 233 5008 HST
            FidoNet@1:260/1                    FidoNet@1:2270/233

       Europe and others:


       Ruud de Bruin                      Orlando Castillo
       HOLLAND                            SPAIN
       +31 49 424553 V32                  +34 6 543 7026 V32
       FidoNet@2:281/603                  FidoNet@2:346/4

       Joerg Dassler                      Tony Van den Bogaert
       GERMANY                            BELGIUM
       +49 911 752799 HST                 +33 3 2720210
       FidoNet@2:244/8501                 FidoNet@2:295/43

       Robert Sorbie                      Reinier De.Groot
       FRANCE                             HOLLAND, HELP 2
       +33 568 95112                      +31 1749 48422
       FidoNet@2:32/102                   FidoNet@2:512/100

       Malte Erikson                      Frank Altenburg
       SWEDEN                             GERMANY, HELP 2
       +46 300 29436                      +49 6151 710809
       FidoNet@2:203/302                  FidoNet@2:249/7

       Peter Hermann                      Wim Abels
       GERMANY, HELP 3                    GERMANY, HELP 4
       +49 531 13216                      +49 211 5961291
       FidoNet@2:240/550                  FidoNet@2:242/20

       Roland Gautschi                    Bjarne Maschoreck
       SWITZERLAND                        DENMARK
       +41 57 226863                      +45 31 42 72 64
       FidoNet@2:30/6                     FidoNet@2:231/50

       Andrew Milner                      Clive Jones
       LUXEMBOURG                         REPUBLIC of SOUTH AFRICA
       +352 490 486                       +27 11 868 4790
       FidoNet@2:270/18                   FidoNet@5:7101/14

       Lars Eriksson                      Hilmar Thors
       FINLAND                            ICELAND
       +358 28 23452                      +354 1 627648
       FidoNet@2:222/150                  FidoNet@2:257/60

       U.K. (United Kingdom RemoteAccess Support Group):


       Barry Phillips                     Mark Kerr
       MIDLANDS                           IRELAND and WALES
       +44 695 571117 HST DS              +44 232 768163 HST DS
       FidoNet@2:440/66                   FidoNet@2:263/301

                                          James Berry
                                          S.E. ENGLAND
                                          +44 303 862415 HST DS
                                          FidoNet@2:440/16

       Peter Burnett                      Mark Anderson
       S.W. ENGLAND                       SCOTLAND
       +44 424 853361                     +44 236 747393 HST DS
       FidoNet@2:440/80                   FidoNet@2:259/11




       Sweden (SWRAS):


       Malte Erikson                      Johan Nilsson
       SWRAS HQ                           SWRAS Coordinator
       +46 300 29436                      +46 42 112714
       FidoNet@2:203/302                  FidoNet@2:200/212

       Mats Wallin                        Patrik Sjoberg
       +46 8 6453882                      +46 26 628057
       FidoNet@2:201/329                  FidoNet@2:205/208

       Support conferences:


       Conference                   Support
       Name            Language     Area            Moderators
       -------------   ---------    --------------  --------------
       RA_SUPPORT      English      World Wide      Bruce Bodger
                                                    Mike Janke
                                                    Andrew Milner

       RA_UK           English      United Kingdom  Mark Anderson
                                                    Barry Phillips

       RA.GER          German       Germany /       Joerg Dassler
                                    Switzerland     Roland Gautschi

       RA_SWE          Swedish      Sweden          Hasse Widghal

       SF.RA/FD_SP     Finnish      Finland         Lars Eriksson

       RA_SUP.028      Dutch        Netherlands     Ruud de Bruin
                                                   Reinier de Groot

       RA_SUP.B        Belgian      Belgium

       RA_UTIL         English      World Wide      Andrew Leary
       (For RA Utilities)                           John Bierrie

       RA_UTIL.GER     German       Germany         Frank Altenburg
                                                    Joerg Dassler


       New releases  and the  RA_SUPPORT conference should  also be
       available from any of the beta test sites, listed in the
       accompanying document.