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   The rapid expansion and diffusion of personal computers within company
   structures in the last years has radically changed the information system
   scenario.

   The introduction of office automation procedures (such as word
   processors and spreadsheets) and the advent of PC Lans, has considerably
   increased the performances of the single work stations and reduced the
   workload of the mainframe computers.

   The use of the PC has brought about a notable and rapid cultural evolution
   for the users (that were completely dependant on the programmers). They
   now have clear, precise ideas on the aesthetic outcomes and demand
   specific guidelines from the program developers and external suppliers.

   With these phenomena, obviously positive, there are, however, some
   inconveniences. The progress of computer hardware and software have both
   created integration problems between different workstations and data
   compatibility. In fact, the explosive growth of the PCs has brought a wide
   variety of user interfaces and programming styles. Last but not least, the
   user's ultimate desire is to have more complex, efficient, flexible and
   for the most part, customised applications.

   The situation that most of today's companies find themselves in is that of
   a huge number of applications that are not integrated, have different
   interfacing capabilities and are sometimes inadequate for the level of
   effective information that the user requires.

   The programs, furthermore, are usually products that are costly, need long
   development time, are redundant with other systems and data, have a large
   quantity of errors, and are difficult to debug and maintain.